About Us

Service Guarantee


Adleta’s service departments are the backbone of our company and its success.

  • 99.97% order entry
  • 99.998% order fulfillment
  • 99.965% damage-free deliveries

Customer Service

Adleta’s Customer Service is known to go above and beyond for our valued customers. Customers can depend on our Customer Service team for order entry knowledgeable quick response times, and genuine care to help.
Contact Customer Service:
Email – customerservice@adleta.com
Call – 800.423.5382

Claims

Our claims department promises to handle claims efficiently once submitted, the utmost care will be taken in resolving your claim by Adleta. To submit a claim, fill out the attached form and return to your sales representative.

Logistics

Adleta carries millions of dollars of flooring and installation products across our 3 distribution centers. Our fleet of 17 tractors allows for flexible, on-time, damage-free delivery to store locations or commercial job sites.

Online ordering

A great benefit to our existing customers is the ability to place orders online anytime. Online Orders Click Below

ADLETA 24-7 Online

Credit

Contact our professional and friendly credit team to open a new account!
Just Call 800.423.5382

HOW DOES ADLETA CELEBRATE?
BY GRATEFULLY GIVING BACK…

…In 2020, Dianne and Jack Adleta have been celebrating The Adleta Corporation’s 100-year milestone by investing in the next generation.

First, they supported the mission of Basketball Hall of Fame Star, Nancy Lieberman, and Jorge Baldor, founder of After8ToEducate for homeless high school students, to sponsor a Nancy Lieberman Charities Dream Court on the repurposed campus of a former school, now the Fannie C. Harris Youth Center in East Dallas.

Then, they sponsored 11 educational videos for students, teachers and everyone to explore the Dallas Arboretum’s fascinating world of flowers, butterflies, and waterfalls in the 11 galleries of interactive exhibits in the Rory Meyers Children’s Adventure Garden.

Here are some special moments as a result of these sponsorships:

ADLETA COMPANY VALUES

Adleta is dedicated to value-added services for our flooring customers and ethical/responsible business practices including:

  • Leveraging our knowledge of flooring products and installation for innovative applications
  • Support for green initiatives and resource sustainability
  • Staying current with new flooring product introductions
  • Advancing efficient logistics and responsible business decisions to assure customers are provided with the lowest possible prices
  • Maintaining positive supplier relationships and frequent communications with our suppliers
  • Understanding local markets and providing exclusivity to our retail channels
  • Utilizing modern, accurate data systems and efficient technologies

Questions About Something?

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